Leadership

Where are we going?

Clear and honest communication about where you are heading as a company seem like a no brainer. The trouble is, not many companies follow this mantra and it hurts the overall culture. Open and transparent communication is the best policy here. When it’s not openly known where the team and organization are heading, guess what […]

What’s so Wrong with Being Nice?

Most managers it would rather be nice than be truthful. Why? It’s easy and we want people to feel good and like us. The problem with this is that when we’re nice instead of honest, we’re actually hurting them in the end. Would you rather be given honest direct feedback in the moment so you […]

Beware of the Hippo

If you’ve been in an office meeting recently you’re probably aware of the “hippo” and it’s impact on how your group makes decisions. Hippo, standing for “Higher Paid Person’s Opinion” is a typical way for decisions to be made. Your group discusses the pro and cons of taking an action, but ultimately just waits for […]

Curse of Knowledge

The thought that knowing more about a particular subject could actually hurt you doesn’t seem to make sense at first glance. Shouldn’t be an expert on a subject mean that you know more than the beginning sitting beside you? Not always. Years ago, an experiment was developed consisting of a “tapper” and a “listener” where the […]

Forget the How

It’s human nature to want to solve a problem by jumping into figuring out a solution. What often comes with that suggested solution is how someone (usually a boss or leader) thinks we should solve that problem. This could mean your boss instructing the team to launch new ads to increase lead numbers or creating […]

Remembering Your First

Our daughter is (slowly) getting her first tooth. We’re excited about this new development, although my wife is sad she won’t get to see her “little gummy smile ever again”. This got me thinking about what it feels like to go through or learn something for the very first time. It’s tough! As adults, it’s […]

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